Frequently asked questions

What are the costs of my treatment?

This depends on your particular diagnosis, treatment package, and personal requirements.

In general our clinics provide an excellent standard of care at costs, which are more affordable than corresponding clinics of international comparison.

Our representative will get in touch with you to provide you with the specific cost estimates.

How is the payment process handled?

The costs for your treatment must be paid prior to the commencement of our services.

The particular details are included in the patient contract you will receive from our representatives during the initial arrangements.

Will my insurance cover the treatment at your facility?

It is the patient’s responsibility to contact their insurance company to find out if they will get reimbursed for treatment abroad.

However, we can assist you and issue the necessary medical documentation you may need to confirm the extent of your treatment at our facility.

How do i make my travel arrangements?

International patients are responsible for securing their passport, visa and flights, but we are ready to assist you if you need any support in the process.

In addition, we can also help you arrange your holiday in the Czech Republic after you complete your treatment.

Can i bring my family?

We do encourage our international patients to come with their family members. However, for capacity and medical safety reasons at the clinics, we accommodate family members at a local hotel. The only exception is rehabilitation treatment, where the patient can share their room with one accompanying person.

How long will i have to stay at your clinic?

The length of hospitalisation after surgery varies depending on the procedure, but usually does not exceed one week. For rehabilitation, we recommend a minimum of two weeks, but ideally three weeks of inpatient treatment.

What if i need any follow-up care?

When you leave our facility, you receive a final medical check-up and discharge summary from your attending physician with an overview of your treatment as well as follow-up care recommendations. This ensures your local providers back home have a clear idea of your treatment with us. You do not have to worry that you might forget something important.